AimClick Warranty Policy

AimClick proudly extends the following product and service warranty to the original purchaser, provided that proof of purchase is provided.

Warranty Details

1. AimClick offers a comprehensive three-year warranty on all shades, motors, and accessories.

2. Once the warranty period concludes, customers can expect affordable repair services or may purchase replacement parts at a reasonable cost, including packaging and handling fees.

Warranty Exclusions

1. This warranty does not cover normal wear and tear, including but not limited to wear, stains, pet damage, or damage caused by exposure to environmental conditions such as heat, sunlight, wind, water, or moisture. Material discoloration, fading, shrinkage, or slight deformation caused by normal use over time are also excluded.

2. The warranty does not cover issues caused by improper installation (unless installed by AimClick authorized professionals), misuse, unauthorized modifications, abuse, negligence, accidents, or damage caused by pets or insects.

3. Natural variations in fabric color, texture, pattern, or material characteristics are not covered. Slight variations in wood products, natural aging, and color changes over time are considered normal characteristics and are excluded from warranty coverage.

4. Products installed outside AimClick's recommended size specifications, usage guidelines, or installation requirements are not covered under this warranty.

Additional Warranty Information

1. Warranty claims will be reviewed and resolved at the discretion of an AimClick representative. AimClick will determine whether the product will be repaired, replaced, or otherwise serviced.

If multiple products are installed in the same room, only the defective product(s) covered under warranty will be addressed. AimClick will make reasonable efforts to match the original product specifications.

2. Products manufactured by third-party brands are covered according to the respective manufacturer's warranty terms, where applicable.

3. Any visible damage, defects, or missing components at the time of delivery or installation must be reported to AimClick within three (3) days of receipt. Failure to report within this period may void warranty coverage.

Professional Installation Warranty

Warranty coverage does not apply to issues caused by:

  1. Normal wear and tear, misuse, abuse, incorrect installation, improper maintenance, neglect, accidents, interference, or environmental conditions.
  2. Vandalism or intentional damage.
  3. Use of incompatible devices, accessories, or third-party components.
  4. Acts of nature or circumstances beyond AimClick's control, including fire, lightning, flooding, tornadoes, earthquakes, hurricanes, or other natural disasters.

Disclaimer and Liability Limitations

Except for applicable implied warranties of merchantability and fitness for a particular purpose, AimClick provides no additional warranties beyond those expressly stated in this written warranty policy.

AimClick shall not be responsible for any loss of profits or any indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use our products.

Some state laws may not allow limitations or exclusions of certain damages, so these limitations may not apply to all customers.

This warranty provides customers with specific legal rights, which may vary depending on applicable state laws.

Warranty Service Procedure

To request warranty service, please contact:

Email: support@aimclick.com

Please provide the following information:

  • Order number
  • Original purchase invoice
  • Description of the issue
  • Photos or videos showing the product condition (if applicable)

Our customer support team will review your request and assist you with the next steps.